Selective licensing software
How a licence moves from application to the register.
Every application follows the same steps in one case list.
Licensing workflow
Seven steps, from the first form to the renewal.
Application
The applicant uploads each certificate with its expiry date, and pays Part A on the council's payment page.

An application in the demo with an expired gas safety record flagged. Validation
The officer works through a checklist and requests a missing document by letter from the case.
Draft licence
The draft licence takes the scheme's conditions and goes out with the notice of intention to grant.
IllustrationDraft licenceSL-039831 Tansy Close, ZZ1 7TC
Licence holder
Demo Homes
Term
1 Mar 2026 to 28 Feb 2031
Conditions (3 of 12 shown)
- 1.Provide a current gas safety certificate to the council each year.
- 2.Give each tenant a written statement of the terms of their occupation.
- 3.Keep smoke alarms in working order on every storey.
Conditions come from the scheme settings. The officer can edit them for this property.
A draft licence with the scheme's conditions. Representations
Each representation is logged with the council's response, until the closing date.
Grant
The officer records the decision, the licence goes out with a notice of grant, and Part B is paid.
Register
The licence joins the public register the day it comes into force.

The public register in the demo, searched by postcode. Renewal
Reminders go out on the council's dates, and a renewal starts from the last application.
Also in the case
The rest of a licence's life sits in the same record.
Variations
A new holder, manager or condition is a variation on the same case.
Inspection notes
Notes and photos are added on a phone.
One officer per case
A case can be assigned to one officer, from submission through to licence issue.
What we leave out
Some work is better done by other tools and firms.
HHSRS scoring
Stays in the tool your officers use for it.
Unlicensed property prediction
A supplier's target list can be imported.
Native apps
Officer screens work in a phone browser.
Administration as a service
Your officers make every decision.